Terms of Service

1. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of the United States
• Reside in a state where our telehealth services are available
• Provide accurate and complete information during the intake process

2. Services Description

Weight Method provides an online platform that connects patients with licensed healthcare providers for the evaluation, prescription, and delivery of GLP-1 weight loss medications (semaglutide and tirzepatide). Our services include a medical intake questionnaire, asynchronous medical review, prescription fulfillment through FDA-registered pharmacies, and medication delivery.

3. Telehealth Consent

By using our services, you consent to receiving healthcare services via telehealth. You understand that telehealth involves the delivery of health care services using electronic communications and is not a substitute for in-person medical care. You acknowledge that a provider-patient relationship is established only upon a provider accepting your case for review.

4. Medical Disclaimer

Weight Method does not provide medical advice, diagnosis, or treatment. All medical decisions are made by independent licensed healthcare providers. Individual results may vary. GLP-1 medications require a prescription and are not appropriate for everyone. Always consult your healthcare provider before starting any new treatment.

5. Subscription & Billing

We offer monthly subscription plans and multi-month prepaid plans:

• Monthly subscriptions automatically renew each billing cycle until cancelled
• Multi-month plans (3, 6, or 12 months) are one-time payments for the selected duration
• All prices are in US dollars and include medication, provider review, and shipping
• Promotion codes and discounts are subject to their specific terms and may not be combined

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees.

6. Cancellation & Refunds

You may cancel your monthly subscription at any time. Cancellation takes effect at the end of the current billing period. Please note:

• No refunds are provided for the current billing period after medication has shipped
• Multi-month prepaid plans are non-refundable once medication has been dispensed
• If your prescription is denied by a provider, you will receive a full refund
• Refund requests for other circumstances will be reviewed on a case-by-case basis

To cancel, contact us at hello@weightmethod.com.

7. Shipping & Delivery

Medications are shipped via FedEx from FDA-registered pharmacies. Delivery times vary but typically take 3-7 business days after prescription approval. You are responsible for providing an accurate shipping address. We are not liable for delays caused by shipping carriers, weather, or incorrect address information.

8. User Obligations

You agree to:

• Provide truthful and accurate medical and personal information
• Not misrepresent your identity or medical history
• Use medications only as prescribed by your healthcare provider
• Report any adverse reactions to your provider immediately
• Not share, resell, or distribute medications to others
• Keep your account credentials secure

9. Intellectual Property

All content on our website — including text, graphics, logos, images, and software — is the property of Weight Method or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Weight Method and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Weight Method, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Miami-Dade County, Florida.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms of Service, contact us at hello@weightmethod.com.